Terms of service

Please read through all my terms of service before ordering any commission.

General terms

○ Prices are subject to change based on demand.
I have the right to reject any order for any reason.

Payment

○ All payment is in USD.

○ Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

 Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

Process
& delivery

○ The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.

○ Once the piece is finished you will receive the full-resolution image. Note that there is no physical product. 

Revisions

○ You get three rounds of changes on the commissioned piece included in the price.

○ A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

○ If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

○ If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

○ If your reference is unclear to start with changes will come at an extra charge.

Copyright
& usage

I, Christian Raxo Castellanos Beard (the artist):

○ I reserve the right to cancel and refund the order at any time for any reason.

○ I retain all copyrights over the commissioned artwork.

○ I will NOT claim the intellectual property (IP) of the commissioned artwork.

○ I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms. 

○ I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

  You (the customer/commissioner):

 You may upload the commissioned artwork on any website and social channels.

○ You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

○ You may NOT alter the commissioned artwork without my (the artist's) consent.

○ You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.

○ You retain the rights to the intellectual property (IP) in case of an oc.

○ You may NOT use the commissioned artwork for commercial purposes.

► The following is considered copyright infringement:​

○ Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

○ Claiming the artwork as your own.

○ Altering the artwork without my consent.

 In some cases, the commercial rights to the image may be purchased.

Cancellation

& refund policy

 The buyer is not allowed a refund once I started working on the commission.

○ If for any reason I am unable to start your commission you will receive a full refund.

○ If you cancel your order before I started it, you can get a full refund.

○ If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

○ If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

By ordering a commission from me, you are accepting my terms of service.